Information You Provide to Us
When completing forms on our website, we collect contact details including your name, phone number, and email address. We also gather insurance carrier and ID numbers, personal identifiers such as date of birth and mailing address, and communication preferences regarding email and text message consent.
Information Collected Automatically
Our site automatically captures technical data such as IP address, browser type, pages visited, time spent on pages, device type, operating system, and cookie identifiers.
We use collected information to respond to inquiries, verify insurance coverage before appointments, send appointment reminders and follow-up communications (with opt-in consent), improve our website, and comply with legal requirements. We do not sell your personal information to third parties.
Freedom Recovery operates as a licensed healthcare provider and HIPAA-covered entity. Patient information within our clinical programs qualifies as Protected Health Information (PHI) governed by our Notice of Privacy Practices. Website submissions for insurance verification and inquiries receive equivalent protections during pre-intake coordination.
We do not sell, rent, or trade your personal information. Limited sharing occurs with service providers necessary to operate our business, insurance carriers (with your consent), legal authorities when required by law, and potentially during a business transfer or acquisition.
Our website uses essential, analytics, marketing, and preference cookies. You can manage your preferences through the cookie consent banner and withdraw consent at any time via the preferences link in our footer.
Users who have opted in may receive emails and text messages regarding their inquiry, program information, and appointments. You may unsubscribe from emails at any time using the unsubscribe link and from SMS communications by replying STOP.
We retain information as long as necessary for the purposes stated in this policy or as required by law. Clinical records follow Idaho state regulations. Website inquiry data is retained for up to two years unless a deletion request is submitted.
Idaho Residents may request to know what personal data we have collected, request a copy of that data, seek corrections to inaccurate information, request deletion of your data, and opt out of targeted advertising. We will respond to requests within 45 days. To exercise your rights, contact us at justin@freedomrecoveryid.com.
California Residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.
Our website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children in this age group.
We implement reasonable administrative, technical, and physical safeguards to protect your information. Please be aware that no method of internet transmission is completely secure, and we cannot guarantee absolute security.
We are not responsible for the privacy practices of external websites linked from our site. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to this privacy policy will be reflected in the "Last Updated" date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Freedom Recovery | Addiction Treatment Center of Idaho
Email: justin@freedomrecoveryid.comPhone: (208) 626-6399Fax: (208) 904-0792
Inpatient Center: 1800 Garrett Way BLDG 47, Pocatello, ID 83201Outpatient Center: 1001 N 7th Ave Suite 240, Pocatello, ID 83201
